Terms of Service
1. Agreement
These Terms of Service ("Terms") govern your use of YourSalesMachine. By accessing our website or using our services, you agree to these Terms. If you do not agree, do not use our services.
2. Services
YourSalesMachine provides autonomous B2B sales automation services, including outreach sequences, lead enrichment, pipeline management, content generation, and related automations as described on our website and in your service agreement.
The specific scope of services, pricing, and delivery terms for each client are defined in a separate Order Form or Service Agreement signed at the start of the engagement.
3. Client responsibilities
As a client, you are responsible for: providing accurate information about your business, ICP, and target prospects; ensuring that all data you provide to us has been lawfully obtained; reviewing and approving outreach sequences and content before they go live; maintaining your own CRM and email infrastructure accounts; complying with applicable laws in your jurisdiction regarding outreach, email marketing, and data processing.
4. Acceptable use
You may not use YourSalesMachine to: send unsolicited messages to individuals who have opted out or are on Do Not Contact lists; violate applicable anti-spam laws (including GDPR, CASL, or CAN-SPAM); misrepresent your identity, company, or offer in outreach; target individuals outside your agreed ICP without our written consent; or engage in any unlawful, deceptive, or harmful activity.
5. Payment terms
Fees are invoiced monthly in advance unless otherwise agreed in your Order Form. Payment is due within 14 days of invoice date. We reserve the right to suspend services if payment is not received within 30 days. All prices are exclusive of VAT where applicable.
6. Cancellation
Either party may terminate the service agreement with 30 days written notice. Notice must be sent to hello@yoursalesmachine.com. You will not be charged for any period after the 30-day notice period ends. No refunds are provided for partial months already invoiced.
7. Intellectual property
All outreach templates, automation workflows, playbooks, and system configurations developed by us remain our intellectual property unless otherwise agreed in writing. Content created specifically for your brand (email copy, LinkedIn posts, blog articles) becomes your property upon payment.
8. Confidentiality
Both parties agree to keep confidential any proprietary information shared during the engagement, including prospect lists, pricing, strategies, and business data. This obligation continues for 2 years after termination of the agreement.
9. Limitation of liability
To the maximum extent permitted by law, our total liability to you for any claim arising from these Terms or our services shall not exceed the fees paid by you in the 3 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including loss of revenue, loss of data, or loss of business opportunities.
10. Disclaimer of warranties
We provide our services in good faith and aim to deliver the results described on our website. However, B2B sales outcomes depend on many factors outside our control (market conditions, your offer, pricing, competitive landscape). We do not guarantee specific revenue outcomes, reply rates, or pipeline values.
11. Governing law
These Terms are governed by the laws of Belgium. Any disputes shall be subject to the exclusive jurisdiction of the courts of Belgium.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated by email at least 30 days before they take effect. Continued use of the services after that date constitutes acceptance of the updated Terms.
13. Contact
For questions about these Terms: hello@yoursalesmachine.com